1st, although this email will not be supposed being a reaction into the remarks you only submitted, it does affirm we have acquired your remarks and also have assigned a reference amount, which you see down below.
Whenever we arrived in Portland our luggage weren't there, and American airline folks have been pretty pleasant and explained they'd be brought out the following day.
I'll say she(AA) uncovered a later on flight for me on One more airline,which I so appreciated,but she definitely might have way more nice in dealing with me.
I do know we really should be additional careful when positioned our tickets on-line within the 11th. I don’t know why, we produced just an enormous slip-up with flying day.
My husband And that i experienced first-class tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June 6th. We ended up purported to get there in Denver at 1:thirty pm. The leg out of Charlotte, nc was an absolute nightmare. We had been delayed, had a crew adjust, no water or ice, etcetera.
Something I couldn’t realize is how your letter indicated that amounts for rapid use can be honored In the event the receipts were being crystal clear and legible. How could my $46 cab experience from your Embassy Suites to Wal-Mart not be legible? I only received more than enough to protect my toiletries at Wal-Mart.
Adhering to Hetty's unexpected resignation, Callen and the group attempt to unravel the thriller at the rear of her disappearance.
january 26 my son flew non stop from st. louis to laguardia airport The big apple. He arrived, his baggage didn’t. He described in the airport that his bag did not occur from the aircraft. The lady for the booth checked the claim ticket. The bag had not left St. Louis. She gave him a locator quantity and explained to him they'd be getting in touch with him before long. They may not come across it so that they despatched him a sort to fill out of his possessions while in the bag. He despatched it in.
I have to confess which i was selfishly content to be able to e book my flight right before all of your current other customers and that the agent was in a position to get rid of the charges.
Flight out of Ft Lauderdale at 5pm connecting to Charlotte NC at six:30pm. The first flight remaining forty five minutes late making us overlook our connecting flight to Harrisburg, Pa. Instructed the subsequent flight might be at midnight so we wait right up until then (I'm with my disabled eighty four calendar year previous mother) At midnight we are told the flight was cancelled, there have been no lodges obtainable and the subsequent flight was 12 the next day.
the AA individual within the AA terminal for being pretty snide, when the truth is I'd accomplished every little thing in my control to have into the plane within a timely fashion.
I am sixty two many years outdated, and was on the flight from Orange County, Ca to Jacksonville, NC. All went perfectly until I arrived at Charlotte,NC. Since I'd wheel chair support I was helped or else I believe I wouldn't are. Just after two flight had been cancelled on that evening I wasn’t genuinely confident what I might do. But as a result of kindness of the workers they wheeled me to customer service both of those periods, and finally upon acquiring the information that Yet another flight wouldn't be scheduled until the morning of the third they manufactured certain I'd a motel paid for by american Airways which I very much appreciated. Currently being by yourself was slightly Frightening, but I designed it via, and managed to receive back again on the airport at five:30 the following morning. And again this flight was cancelled also. At this time I arranged to just go to another city. On getting on that flight there was a electrical fireplace from the cabin of the airplane, and right after remaining within the air for approximately ten minutes it absolutely was rotated and we were being taken off the plane in the hurry.
File LOCATOR PKWHHY AMERICAN EAGLE Our granddaughter graduated from New Mexico State on May perhaps 14th. Our plan was to fly the subsequent early morning to Phoenix on Flight 5635 We arrived with the airport at four:thirty am on Might fifteenth and our flight AT six:fifteen AM was cancelled resulting from insufficient communications with the pilot to direct his flight. Regretably, there have been no other flights to Phoenix that day. So we were given an overnight remain in El Paso. We had now turned within our rental auto Consequently we ended up stranded for the hotel to the day!!. The journey agent rescheduled our flight for the following day May well 16th. We were being investigating our tickets afterwards inside the working day official statement and understood a thing was Incorrect with our tickets so we went back again to the airport and talked towards the agent and we only experienced a flight to PHOENIX. No flight were scheduled to Puerto Vallarta on that working day!!! If we experienced not checked While using the agent we might have been layed above in Phoenix for one more working day. We had also upgraded our seats so we shed over $two hundred in costs.
To start with, major thanks and shout out on your Cust Svc rep Laura. She is very friendly and was equipped to handle my issue quickly. It is best to truly feel extremely fortunate to have her being an worker.